Terms of service
Terms and Conditions
Overview
Welcome to Shilo Ratner. The terms “we,” “us,” and “our” refer to Shilo Ratner. We operate this online store and website, including all related content, features, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.
This site is powered by Shopify, which enables us to securely provide our Services to you.
By visiting or purchasing from this website, you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. Please read them carefully before using our Services.
1. Access and Account
By using our Services, you confirm that you are at least the age of majority in your state or province of residence. You agree to provide accurate, current, and complete account and payment information and to maintain the confidentiality of your account credentials.
2. Our Products
We strive to represent our artwork and products accurately, but please note that colors and details may vary depending on your screen settings. We reserve the right to update, modify, or discontinue any product without notice.
3. Orders
All orders are subject to acceptance. You will receive an order confirmation once your payment is processed.
Please review your order carefully before submitting. Changes or cancellations after order acceptance may not be possible.
All sales are subject to our Refund Policy.
4. Prices and Billing
Prices, discounts, and promotions may change without notice.
Posted prices do not include taxes, customs fees, or shipping (unless otherwise stated). You agree to provide accurate billing and payment information and authorize us to charge your chosen payment method for the total order amount.
5. Shipping and Delivery
We take great care in packaging and shipping artwork safely. Once your order is handed to the carrier, title and risk of loss pass to you.
Free shipping is available on all orders over $150 (U.S. only).
We are not responsible for shipping delays caused by carriers, customs, or events beyond our control.
6. Returns and Exchanges
All original art sales are final.
Due to the one-of-a-kind nature of each piece, returns and exchanges cannot be accepted. If your order arrives damaged, please contact us within 24 hours of delivery with photos so we can assist you promptly.
7. Intellectual Property
All images, designs, and written content on this site are the intellectual property of Shilo Ratner and may not be reproduced or used without permission.
Shopify and other brand names appearing on this site are trademarks of their respective owners.
8. Third-Party Services
This website may include links or access to third-party tools or websites. We are not responsible for the accuracy or content of third-party materials or services.
9. Relationship with Shopify
This store is hosted by Shopify Inc. Shopify enables us to sell products and services to you but is not responsible for our transactions or any claims arising from your purchases.
10. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Limitation of Liability
To the fullest extent permitted by law, Shilo Ratner shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or any products purchased.
12. Indemnification
You agree to indemnify and hold harmless Shilo Ratner, its affiliates, and Shopify from any claims or damages arising from your breach of these Terms or your use of the Services.
13. Governing Law
These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict of law provisions.
14. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page, and continued use of our Services constitutes acceptance of the updated Terms.
15. Contact Information
Questions about the Terms of Service should be sent to:
Email: shiloratner@gmail.com
Business Name: Shilo Ratner
Business Address: Love Now, New Haven, CT
Phone: +415-377-0102